Derek Pak has spent a total of over 30 years in law enforcement and fraud risk management. He began his career with the Singapore Police Force after graduating from the National University of Singapore. Following his law enforcement stint, Derek joined the banking industry and distinguished himself as a fraud risk management professional, firstly with Citibank as the Regional Head of Fraud Risk Management and subsequently with Standard Chartered Bank as the Head of Fraud Risk Management Strategy for Channels and Products. Most recently, Derek joined Mastercard as the Regional Lead for Customer Fraud Management covering the Asia Pacific region.
Derek is well versed in dealing with the continuously evolving fraud and business challenges the payments industry face. He thrives on finding innovative solutions with optimal balance between controls and cardholders' experience to mitigate risks.